Returns & Exchanges

At TBS Bike Parts, we want to ensure you have the right gear for your ride. If you are not completely satisfied with your purchase, you can return unused items in their original packaging within 30 days.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization number.

• 2.
  Package Your Gear

  Securely pack the unused components in their original manufacturer packaging to ensure no damage occurs during transit.

• 3.
  Ship It Back

  Affix the provided return label or ship the package via your preferred carrier to our primary distribution center.

• 4.
  Receive Your Refund

  Once our technicians inspect the parts for quality assurance, we will process your refund to your original payment method within 5-7 business days.